Inbound Services for Call Centres

"DIDs from 50 countries starting Rs189/month"

International DIDs

• Inbound DIDs from 50 countries, See list
• Rent for numbers starts at Rs189/month. See list
• Per minute call charges are same as outgoing call charges in your plan
• E.g. If you call USA for Rs0.49/min, cost of incoming call on a US DID is same
• Per channel rent is Rs750/month for any DID, unlimited incoming calls
• You can choose per channel or per minute charges
• Monthly cost = Rent + per channel rent OR + per minute cost
• Setup cost is equal to monthly rent
• Per minute DIDs have default 10 shared channels
• g729 or G711 codec for delivery
• Online real time console for CDRs, payments and preferences
• Payments by Bank transfer, cheque or credit card
• Choice of IP authentication or username / password

Toll free numbers - US @99p/min

• Toll free DIDs from 6 countries, See list
• Rent for numbers starts at Rs189/month. See list
• Per minute call charges start @99p/minute for US toll free
• Default 10 channels for toll free numbers
• No per channel option for toll free DIDs
• All else as above

Fax2Email and IVR

• Any DID except toll free can be terminated in Fax2Email or IVR.
• Per channel charges are Rs1250/month for any DID, unlimited incoming calls
• No per minute option for Fax2Email and IVRs
• No setup cost for Fax2Email
• Setup cost for IVR depends on complexity of IVR, send us your RFP

Hunting and Voicemail - Free

• All DIDs including toll free can be made to hunt or be delivered to voicemail
• Hunting refers to trying multiple SIP devices or dialers on busy or no answer
• DIDs can also be sent to voicemail before or after the hunting process
• Voicemail can be delivered to you by email
• No additional charge for these services
• Click on call me to know more about our incoming services

DID Country List